Oct
13
AIMS Pauses System Implementation
The Administrative Information Management System (AIMS) team had established criteria to inform when the system would be ready to implement.
At the same time, criteria was developed to signal when the implementation of the system should be paused if there was the need for additional review of any area of system performance.
Out of an abundance of caution and respect for broader operational implications and concern for scheduling issues, the decision has been made to pause the implementation of AIMS until further review is complete. Please note that daily tasks will return to processes that were in place before AIMS.
This pause is temporary and further communication will be provided, with more information on when the team anticipates that the implementation of the system will proceed.
The AIMS Change Network
October 20, 2022 was the last AIMS Change Network webinar as we shift our focus to critical system implementation tasks. Scheduled sessions for October 27, November 3, and November 17, 2022 are cancelled.
Since 2019, we have hosted approximately 100 live Change Network Sessions with thousands of individuals throughout Saskatchewan’s health system attending these meetings and/or viewing the recordings. Your participation, insightful questions, and efforts in spreading information have made a huge impact, and we thank you for your time and efforts to date.
If you need information or support in the coming weeks, please continue to reach out by submitting cases on MyConnection, and by speaking with your leaders for critical updates.
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AIMS Change Network webinar for AIMS Contacts1:00 PM-2:00 PM, 13-Oct-2022 |
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Oct
20
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The Change Network webinar for AIMS Contacts1:00 PM-2:00 PM, 20-Oct-2022 |
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Sep
22
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Change Network Webinar Series for AIMS Contacts1:00 PM-2:00 PM, 22-Sep-2022 - 17-Nov-2022Please join us for the Change Network Webinar Series for AIMS Contacts beginning September 22, 2022.
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Sep
8
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AIMS Change Network webinar for AIMS Contacts1:00 PM-2:00 PM, 08-Sep-2022Please join us for information on top tasks all employees need to know, with subject matter experts joining us, and an AIMS Learning Update, among other agenda items.
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Aug
23
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AIMS Change Network webinar for Change Leaders1:00 PM-2:00 PM, 23-Aug-2022Please join us for information on future Change Leaders sessions, and updates to AIMS Learning sessions for All Leaders and All Employees, among other agenda items.
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Aug
25
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AIMS Change Network webinar for AIMS Contacts1:00 PM-2:00 PM, 25-Aug-2022Please join us for updates on AIMS Learning sessions for All Employees, among other agenda items.
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Aug
11
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AIMS Change Network webinar for AIMS Contacts1:00 PM-2:00 PM, 11-Aug-2022Please join us for information on Scheduling in AIMS, with a Subject Matter Expert present to answer questions, among other topics.
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Jul
28
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Change Network for AIMS Contacts1:00 PM-2:00 PM, 28-Jul-2022Please join us for information on checking pay statements and updating personal information in AIMS.
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Jul
26
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Change Network for Change Leaders1:00 PM-2:00 PM, 26-Jul-2022Please join us for information on delegating duties in AIMS.
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Jul
7
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The AIMS Change Network: Webinar for AIMS Contacts1:00 PM-2:00 PM, 07-Jul-2022We invite you to join us for information on Navigating MyConnection, AIMS Project Updates, Preparing for AIMS Learning, among other agenda items.
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Jul
5
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The AIMS Change Network: Webinar for Change Leaders1:00 PM-2:00 PM, 05-Jul-2022We invite you to join us for a presentation by special guest Trent Szabo, Executive Director, SHA Staff Services, as well as for information on preparing for AIMS Learning, Navigating MyConnection and the Importance of AIMS Contacts.
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Jun
16
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The AIMS Change Network webinar for AIMS Contacts1:00 PM-2:00 PM, 16-Jun-2022We invite you to join us for information on a modified Change Network approach and the roles and responsibilities of AIMS Contacts.
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Jun
14
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The AIMS Change Network webinar for Change Leaders11:00 AM-12:00 PM, 14-Jun-2022We invite you to join us for a presentation from special guest Mike Northcott, the SHA's Chief Human Resources Officer as well as information on a modified Change Network approach.
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May
3
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The Change Network with Senior Leaders, Managers and AIMS Contacts: Focus on AIMS Learning - Part 21:00 PM-1:45 PM, 03-May-2022We invite you to join us for more information on AIMS Learning.
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May
12
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The Change Network with Senior Leaders, Managers and AIMS Contacts - Follow Up Q&A Session to the May 03 webinar on AIMS Learning1:00 PM-1:45 PM, 12-May-2022This session is aimed at providing answers to questions from the May 03 webinar on AIMS Learning.
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Apr
12
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The Change Network with Senior Leaders, Managers and AIMS Contacts: Focus on AIMS Learning - Part 11:00 PM-1:45 PM, 12-Apr-2022We invite you to join us for information on AIMS learning.
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Apr
21
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The Change Network with Senior Leaders, Managers and AIMS Contacts - Follow Up Q&A Session to the Apr 12 webinar1:00 PM-1:45 PM, 21-Apr-2022This session is aimed at providing answers to questions from the Apr 12 webinar on AIMS Learning.
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Mar
29
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The Change Network with Senior Leaders, Managers and AIMS Contacts: Focus on Payroll1:00 PM-1:45 PM, 29-Mar-2022We invite you to join us for information on the payroll features of AIMS.
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Apr
7
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The Change Network with Senior Leaders, Managers and AIMS Contacts - Follow Up Q&A Session to the Mar 29 webinar1:00 PM-1:45 PM, 07-Apr-2022This session is aimed at providing answers to questions from the Mar 29 webinar on the payroll features of AIMS.
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Mar
8
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The Change Network with Senior Leaders, Managers and AIMS Contacts: Focus on Updating Skills and Qualifications in AIMS1:00 PM-1:45 PM, 08-Mar-2022We invite you to join us for information on how to view and update information in your AIMS talent profile.
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Mar
17
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The Change Network with Senior Leaders, Managers and AIMS Contacts - Follow Up Q&A Session to the Mar 08 webinar1:00 PM-1:45 PM, 17-Mar-2022This session is aimed at providing answers to questions from the Mar 08 webinar on Updating Skills and Qualifications in AIMS.
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Feb
15
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The Change Network with Senior Leaders, Managers and AIMS Contacts: Focus on Applying for a Job1:00 PM-1:45 PM, 15-Feb-2022Please join us for information on the applying for a job using AIMS.
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Mar
3
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The Change Network with Senior Leaders, Managers and AIMS Contacts - Follow Up Q&A Session to the Feb 15 webinar1:00 PM-1:45 PM, 03-Mar-2022This is a follow-up question and answer session to the Feb 15 webinar on applying for a job in AIMS.
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Jan
25
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The Change Network with Senior Leaders, Managers and AIMS Contacts: Focus on Human Resources1:00 PM-1:45 PM, 25-Jan-2022Please join us for information on the human resource features in AIMS.
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Feb
1
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The Change Network with Senior Leaders, Managers and AIMS Contacts - Follow Up Q&A Session to the Jan 25 webinar1:00 PM-1:45 PM, 01-Feb-2022This is a follow-up question and answer session to the Jan 25 webinar on the human resource features in AIMS.
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Jan
26
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The Change Network with Leaders and AIMS Contacts - Follow Up Q&A Session to the Jan 10 webinar11:00 AM-11:45 AM, 26-Jan-2022This is a follow-up question and answer session to the Jan 10 webinar on advanced scheduling and electronic time entry. This session is specifically geared towards managers, designates (e.g. Charge Nurses), schedulers and employees from the SHA’s former Saskatoon and Cypress regions currently on HR Staff Scheduling (formerly known as Central Scheduling), as well as Emmanuel Health, Providence Place and Elmwood Residences.
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Jan
13
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The Change Network with AIMS Contacts - Follow Up Q&A Session to the Jan 4 webinar3:30 PM-4:30 PM, 13-Jan-2022This is a follow-up question and answer session to the Jan 4 webinar.
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Jan
6
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The AIMS Change Network with Senior Leaders and Managers - Jan 6 Follow Up Q&As1:00 PM-2:00 PM, 06-Jan-2022This is a follow-up question and answer session to the Jan 3 webinar.
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Jan
10
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The AIMS Change Network with Staff from the former Saskatoon and Cypress regions currently on HR Staff Scheduling (formerly known as Central Scheduling).1:00 PM-2:00 PM, 10-Jan-2022This session is geared towards managers, designates (e.g. Charge Nurses), schedulers and employees from the former regions identified above, and will feature content on advanced scheduling and electronic time entry.
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Jan
4
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The Change Network Refresher and Demo Session with AIMS Contacts1:00 PM-2:00 PM, 04-Jan-2022Please join us for more information on the basic scheduling and electronic timekeeping (including tap-in, tap-out) functionality.
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Jan
3
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The AIMS Change Network Refresher and Demo Session with Senior Leaders and Managers1:00 PM-2:00 PM, 03-Jan-2022Please join us for more information on the basic scheduling and electronic timekeeping (including tap-in, tap-out) functionality.
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Dec
16
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The Change Network with AIMS Contacts - Follow Up Q&As3:30 PM-4:30 PM, 16-Dec-2021This is a follow-up question and answer session to the Dec. 13 and 14 webinars.
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Dec
9
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The AIMS Change Network with Senior Leaders and Managers - Follow Up Q&As3:30 PM-4:30 PM, 09-Dec-2021This is a follow-up question and answer session to the Dec. 6 and 7 webinars.
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Dec
13
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The Change Network with AIMS Contacts - Session 6c2:30 PM-3:30 PM, 13-Dec-2021Please join us at one of the two sessions during this week, for more information on basic scheduling and electronic timekeeping (including tapping-in, tapping-out) for employees.
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Dec
14
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The Change Network with AIMS Contacts - Session 6d2:30 PM-3:30 PM, 14-Dec-2021Please join us at one of the two sessions during this week, for more information on basic scheduling and electronic timekeeping (including tapping-in, tapping-out) for employees.
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Dec
6
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The AIMS Change Network with Senior Leaders and Managers - Session 6a2:30 PM-3:30 PM, 06-Dec-2021Please join us for information on basic scheduling functionality that will be available for all employees, all departments and all organizations.
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Dec
7
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The AIMS Change Network with Senior Leaders and Managers - Session 6b2:30 PM-3:30 PM, 07-Dec-2021Please join us for information on basic scheduling functionality that will be available for all employees, all departments and all organizations.
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Nov
8
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The AIMS Change Network with Senior Leaders and Managers - Session 5a2:30 PM-3:15 PM, 08-Nov-2021 |
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Nov
9
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The AIMS Change Network with Senior Leaders and Managers - Session 5b2:30 PM-3:15 PM, 09-Nov-2021 |
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Nov
15
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The Change Network with AIMS Contacts - Session 5c2:30 PM-3:15 PM, 15-Nov-2021 |
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Nov
16
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The Change Network with AIMS Contacts - Session 5d2:30 PM-3:15 PM, 16-Nov-2021 |
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Oct
21
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The AIMS Change Network: AIMS Contacts, Session 4d10:30 AM-11:15 AM, 21-Oct-2021 |
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Oct
20
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The AIMS Change Network: AIMS Contacts, Session 4c2:30 PM-3:15 PM, 20-Oct-2021 |
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Oct
18
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The AIMS Change Network: Senior Leaders, Session 4a2:30 PM-3:15 PM, 18-Oct-2021 |
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Oct
19
|
The AIMS Change Network: Senior Leaders, Session 4b10:30 AM-11:15 AM, 19-Oct-2021 |
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Sep
28
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The AIMS Change Network, Session 3a2:30 PM-3:15 PM, 28-Sep-2021 |
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Sep
29
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The AIMS Change Network, Session 3b10:30 AM-11:15 AM, 29-Sep-2021 |
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Sep
29
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The AIMS Change Network, Session 3c2:30 PM-3:15 PM, 29-Sep-2021 |
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Sep
14
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The AIMS Change Network, Session 2a2:30 PM-3:15 PM, 14-Sep-2021 |
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Sep
15
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The AIMS Change Network, Session 2b10:30 AM-11:15 AM, 15-Sep-2021 |
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Sep
16
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The AIMS Change Network, Session 2c12:30 PM-1:15 PM, 16-Sep-2021 |
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Aug
17
|
Kickoff with Senior Leadership, Session 1a2:30 PM-3:15 PM, 17-Aug-2021 |
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Aug
18
|
Kickoff with Senior Leadership, Session 1b11:30 AM-12:15 PM, 18-Aug-2021 |
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Aug
19
|
Kickoff with Senior Leadership, Session 1c11:30 AM-12:15 PM, 19-Aug-2021 |
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Apr
5
|
Change Leaders (SHA, Health Partners & Affiliates)2:30 PM-3:00 PM, 05-Apr-2020 |
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Apr
13
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Department Contacts (SHA, Health Partners & Affiliates)2:30 PM-3:00 PM, 13-Apr-2020 |
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Mar
24
|
Advanced Users Preparation (SHA, Health Partners & Affiliates)11:00 AM-11:45 AM, 24-Mar-2020 |
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Mar
8
|
Change Leaders (SHA, Health Partners & Affiliates)2:30 PM-3:30 PM, 08-Mar-2020 |
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Mar
16
|
Department Contacts (SHA, Health Partners & Affiliates)2:30 PM-3:30 PM, 16-Mar-2020 |
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Feb
26
|
Advanced Users Preparation (SHA, Health Partners & Affiliates)11:00 AM-11:45 AM, 26-Feb-2020 |
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Feb
12
|
Department Contacts (SHA, Health Partners & Affiliates)2:30 PM-3:30 PM, 12-Feb-2020 |
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Feb
10
|
Change Leaders (SHA, Health Partners & Affiliates)2:30 PM-3:30 PM, 10-Feb-2020 |
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Jan
29
|
Advanced Users Preparation (SHA, Health Partners & Affiliates)11:00 AM-11:45 AM, 29-Jan-2020 |
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Jan
15
|
CANCELLED: Advanced Users Preparation (SHA, Health Partners & Affiliates)11:00 AM-11:45 AM, 15-Jan-2020 |
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Jan
13
|
Change Leaders (SHA, Health Partners & Affiliates)2:30 PM-3:30 PM, 13-Jan-2020 |
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Jan
21
|
Department Contacts (SHA, Health Partners & Affiliates)2:30 PM-3:30 PM, 21-Jan-2020 |
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Dec
18
|
Advanced Users Preparation (SHA, Health Partners and Affiliates)11:00 AM-11:45 AM, 18-Dec-2019 |
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Dec
4
|
CANCELLED: Advanced Users Training (SHA, Health Partners and Affiliates)11:00 AM-11:45 AM, 04-Dec-2019 |
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Dec
2
|
Change Leaders (SHA, Health Partners and Affiliates)2:30 PM-3:30 PM, 02-Dec-2019 |
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Dec
10
|
Department Contacts (SHA, Health Partners and Affiliates)2:30 PM-3:30 PM, 10-Dec-2019 |
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Nov
6
|
Affiliates Change Leaders2:30 PM-3:30 PM, 06-Nov-2019 |
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Nov
14
|
Affiliates Change Network2:30 PM-3:30 PM, 14-Nov-2019 |
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Nov
6
|
Health Partners Change Leaders11:30 AM-12:30 PM, 06-Nov-2019 |
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Nov
14
|
Health Partners Change Network11:00 AM-12:00 PM, 14-Nov-2019 |
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Nov
5
|
SHA Change Leaders11:30 AM-12:30 PM, 05-Nov-2019 |
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Nov
4
|
SHA Change Leaders2:30 PM-3:30 PM, 04-Nov-2019 |
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Nov
12
|
SHA Change Network2:30 PM-3:30 PM, 12-Nov-2019 |
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Nov
13
|
SHA Change Network11:00 AM-12:00 PM, 13-Nov-2019 |
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Oct
8
|
Affiliates Change Leaders2:30 PM-3:30 PM, 08-Oct-2019 |
|
Oct
16
|
Affiliates Change Network2:30 PM-3:30 PM, 16-Oct-2019 |
|
Oct
8
|
Health Partners Change Leaders11:30 AM-12:30 PM, 08-Oct-2019 |
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Oct
16
|
Health Partners Change Network11:00 AM-12:00 PM, 16-Oct-2019 |
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Oct
6
|
SHA Change Leaders2:30 PM-3:30 PM, 06-Oct-2019 |
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Oct
7
|
SHA Change Leaders11:30 AM-12:30 PM, 07-Oct-2019 |
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Oct
14
|
SHA Change Network2:30 PM-3:30 PM, 14-Oct-2019 |
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Oct
15
|
SHA Change Network11:00 AM-12:00 PM, 15-Oct-2019 |
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Sep
10
|
Affiliates Change Leaders2:30 PM-3:30 PM, 10-Sep-2019 |
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Sep
18
|
Affiliates Change Network2:30 PM-3:30 PM, 18-Sep-2019 |
|
Sep
10
|
Health Partners Change Leaders11:30 AM-12:30 PM, 10-Sep-2019 |
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Sep
18
|
Health Partners Change Network11: AM-12: PM, 18-Sep-2019 |
|
Sep
8
|
SHA Change Leaders2:30 PM-3:30 PM, 08-Sep-2019 |
|
Sep
9
|
SHA Change Leaders11:30 AM-12:30 PM, 09-Sep-2019 |
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Sep
16
|
SHA Change Network2:30 PM-3:30 PM, 16-Sep-2019 |
|
Sep
17
|
SHA Change Network11: AM-12: PM, 17-Sep-2019 |
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Aug
13
|
Affiliates Change Leaders2:30 PM-3:30 PM, 13-Aug-2019 |
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Aug
21
|
Affiliates Change Network2:30 PM-3:30 PM, 21-Aug-2019 |
|
Aug
13
|
Health Partners Change Leaders11:30 AM-12:30 PM, 13-Aug-2019 |
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Aug
21
|
Health Partners Change Network11: AM-12: PM, 21-Aug-2019 |
|
Aug
11
|
SHA Change Leaders2:30 PM-3:30 PM, 11-Aug-2019 |
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Aug
12
|
SHA Change Leaders11:30 AM-12:30 PM, 12-Aug-2019 |
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Aug
20
|
SHA Change Network11: AM-12: PM, 20-Aug-2019 |
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Aug
19
|
SHA Change Network2:30 PM-3:30 PM, 19-Aug-2019 |
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Jul
16
|
Affiliates Change Leaders2:30 PM-3:30 PM, 16-Jul-2019 |
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Jul
24
|
Affiliates Change Network2:30 PM-3:30 PM, 24-Jul-2019 |
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Jul
16
|
Health Partners Change Leaders11:30 AM-12:30 PM, 16-Jul-2019(3sHealth, eHealth, Sask Cancer, SAHO)
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Jul
24
|
Health Partners Change Network11: AM-12: PM, 24-Jul-2019(3sHealth, eHealth, Sask Cancer)
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Jul
15
|
SHA Change Leaders11:30 AM-12:30 PM, 15-Jul-2019 |
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Jul
14
|
SHA Change Leaders2:30 PM-3:30 PM, 14-Jul-2019 |
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Jul
23
|
SHA Change Network11: AM-12: PM, 23-Jul-2019 |
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Jul
22
|
SHA Change Network2:30 PM-3:30 PM, 22-Jul-2019 |
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Jun
18
|
3sHealth, eHealth, Sask Cancer, SAHO11:30 AM-12:30 PM, 18-Jun-2019Department Contacts and Advanced Users Kick-Off (Webex)
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Jun
24
|
3sHealth, eHealth, Sask Cancer, SAHO11:30 AM-12:30 PM, 24-Jun-2019Change Leaders Meeting (Webex)
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Some of the Many Benefits to Employees
Confirming Information in AIMS
It is important to verify your information in AIMS.
Read More...
Category: Human Resources
Finance Functionality Implemented in AIMS
Go to MyConnection to see tiles under the Finance category.
Read More...
Category: Finance
MyConnection Job Postings and Employee Contact Information Available
There will be a steady posting of positions over the next several days.
Read More...
Category: Human Resources
AIMS Brings New Employee Numbers
The Person Number will be required if you are tapping-in or out by phone or manually at an eClock.
Read More...
Category: Human Resources
AIMS Brings a Change to Department Names
New tool shows change in department names.
Read More...
Category: Human Resources
AIMS and Named Replacements
Named Replacements will need to be manually re-entered into AIMS if they were not entered in ESP or VIP.
Read More...
Category: Human Resources
Systems Being Decommissioned with AIMS Implementation
AIMS will eliminate the need for the many business systems.
Read More...
Category: Human Resources
Annual Vacation Request Restriction Period
Employees will not be able to submit a request for 2023-2024 vacation until December 2022.
Read More...
Category: Human Resources
AIMS Scheduling Request
If you see issues that are clearly technological in nature it is important that employees log a case in MyConnection.
Read More...
Category: Human Resources
AIMS Scheduling Available This Week
The scheduling functionality will be released over two days for different groups.
Read More...
Category: Human Resources
Resetting Your MyConnection Password
Employees should save the email they will receive for resetting their password in future.
Read More...
Category: Human Resources
Finance Expense Claims Restriction Period
There will be a two-week restriction period in which expense claims will not be processed, to allow Accounting time to transition to the new system.
Read More...
Category: Finance
Finding a Job through MyConnection
Positions available will be posted for many different organizations across the province.
Read More...
Category: Human Resources
Interim Process: AIMS Electronic Time Validation for Approximately 6 Weeks Post-Implementation
Electronic Time Validation: What to expect for approximately six to eight weeks after the AIMS implementation.
Read More...
Category: Human Resources
AIMS What’s Changing: Timekeeping and Scheduling
What to expect regarding Timekeeping and Scheduling when AIMS is implemented.
Read More...
Category: Human Resources
Have a question about Human Resources within AIMS?
Submit your AIMS Human Resource-related questions through MyConnection.
Read More...
Category: Human Resources
AIMS What’s Changing: Benchmarks for Implementation
There are a number of benchmarks that AIMS has to achieve before it can be implemented.
Read More...
Category: Human Resources
AIMS What’s Changing: Online Schedules
Employees will be able to access their personal and unit schedules in real time on their mobile devices or a computer 24/7.
Read More...
Category: Human Resources
AIMS What’s Changing: Managing Employee Schedules
Upon the implementation of AIMS, Managers, designates and schedulers will manage staff schedules through the online system.
Read More...
Category: Human Resources
Help Found In MyConnection for AIMS Learning
Support resources for staff will be available through MyConnection to answer questions that may arise while reviewing the AIMS Learning materials.
Read More...
Category: Human Resources
What’s Changing: MyConnection and the MyKnowledge Library
The MyConnection MyKnowledge Library offers 24/7 access to thousands of Knowledge Base Articles that cover a wide range of topics.
Read More...
Category: Human Resources
What’s Changing: Enterprise Performance Management
Improving the performance of the health system.
Read More...
Category: Finance
What's Changing: A Preview
What you can expect when AIMS is implemented.
Read More...
Category: Human Resources
What’s Changing: Managing Inventory
Supplies where and when you need them.
Read More...
Category: Supply Chain
What's Changing: Reporting
AIMS will provide reports that are user friendly, and readily available.
Read More...
Category: Finance
What’s Changing: New Cost Centre Codes
Cost centre codes will be known as Chart of Accounts (CoA)
Read More...
Category: Finance
What’s Changing: Purchasing Supplies
Changes coming to the process of ordering supplies.
Read More...
Category: Supply Chain
What's Changing: Paperless Transactions
Moving to a paperless system.
Read More...
Category: Human Resources
Everyday AIMS
The most commonly posed question is “How will AIMS affect me?”
Read More...
Category: Human Resources
Systems in Transition: Finance
The Administrative Information Management System (AIMS) is an initiative that will see many business systems common to healthcare retired.
Read More...
Category: Finance
Systems in Transition: Human Resources
The Administrative Information Management System (AIMS) will replace many systems used in our day-to-day work upon the transition to a single software solution.
Read More...
Category: Human Resources
Systems in Transition: Gateway Online and VIP
The Administrative Information Management System (AIMS) will see many systems sunset that are mainstays of our operations across the province.
Read More...
Category: Human Resources
Systems in Transition: Supply Chain
The Administrative Information Management System (AIMS) will replace many systems used in our day-to-day work upon the transition to a single software solution.
Read More...
Category: Supply Chain
Employee Leave Requests
Employees will be able to submit leave requests online.
Read More...
Category: Human Resources
Payroll and Compensation
Employees will be able to view all pay-related information
Read More...
Category: Human Resources
Employee Profile
There will be many flexible options for employees, including electronic shift notifications and direct 24/7 access to information concerning jobs, career and personal information.
Read More...
Category: Human Resources
Supply Chain Management
There are numerous benefits associated with supply chain management.
Read More...
Category: Supply Chain
Time-off Requests
Requests for time-off will be initiated within the system.
Read More...
Category: Human Resources
Shift Notifications
AIMS provides flexible options where employees can choose to receive notifications by text, email or automated phone call
Read More...
Category: Human Resources
Accounts Payable
An integrated system offers convenience and reliability.
Read More...
Category: Finance
Direct Access
Employees will have easy, 24/7 online access to pay statements, benefits reporting, and career postings.
Read More...
Category: Human Resources
Resources
Looking for additional information, historical data on the project or new learning tools? The Resources section offers a library of interesting intelligence on the AIMS project.
You Asked Us
| Q: | What if I forget my password to Gateway Online? |
| A: | If you have forgotten your password to Gateway Online: Link: There is a “Forgot Password” link on Gateway Online. If you have an email already on file, it will send an email to you so you can reset your password. If you do not have an email on file: By Phone: eHealth Service Desk at 1-888-316-7446 or By Email: servicedesk@eHealthSask.ca The technicians at eHealth will help you reset your password. |
