Training

AIMS Training Opportunities

Training will occur in a variety of ways for employees, with the majority of employees accessing information online, while only a small percentage will participate in training in a classroom setting.

AIMS Training | aimsproject.ca

AIMS Training

AIMS Training Opportunities

  • Employees will be able to access 24/7 online training to meet the needs of staff dispersed across the province working in 24/7 operations.
  • Training will occur in a variety of ways for employees, with the majority of employees accessing information online, and not having to participate in a classroom setting.
  • Employees will self-select to pics when needed.

Types of AIMS Training

  • There are three levels of training based on whether the tasks to be completed in AIMS are straightforward, moderately-complex or complex and depending on the role, employees may need to complete training from multiple levels.
  • The multiple levels of training are set up to complement each other.
  • Training for complex tasks, Level III, will be primarily for Supply Chain Management, Finance, Human Resources staff, as well as managers in general, who will be using the system to complete their daily tasks.

Level I Training

Many tasks are easy to convey through a brief self-study video or quick reference guide in the familiar format of a work standard. No hands-on training is required, so computer-based training lends itself to this kind of learning.

Self-Study Videos

  • Self-study videos will feature screen captures of the short steps to complete a task to demonstrate an entire end-to-end process.
  • Both narration and on-screen text will guide the learner.
  • Self-study videos will be available online and easily accessible to all employees.
  • An example of how a self-study video would be used is for managing a topic such as requisitions or supply orders, where managers will learn how to access, view and approve or reject a requisition/order

Job Aids and Quick Reference Guides

  • Job aids and quick reference guides provide the option of a checklist of instructions in the familiar format of a work standard to walk through the steps to complete a task.
  • Step-by-step instructions in a familiar work standard format are provided, including screen captures, and call outs for items to look for on the screen.
  • An example of how a job aid of quick reference guide would be used is for creating and submitting expense claims

Level II Training

Training for Level II tasks will be primarily for Finance, Human Resources, Supply Chain Management staff who will be using the system to complete their daily tasks.

There are many tasks that do not require hands-on training, which makes computer-based training a viable option.

Computer-based training

  • Computer-based training consists of videos on multiple topics.
  • Videos include voice-overs, walking employees through screenshots of the system and step-by-step instructions on how to complete tasks related to the topic.
  • All videos will include both narration and on-screen captioning.
  • Computer-based training videos will be online and accessible to all employees.

Level III Training

Instructor-led

  • Only a small percentage of employees will participate in instructor-led training.
  • The training is hands-on with an instructor and support from an AIMS project subject matter expert guiding the experience to provide the ability to answer questions in the moment.
  • Each participant in the class will have access to a computer to perform the tasks in real-time, walking through the steps required to complete specific tasks related to their job responsibilities within the system.
  • Employees who require detailed training on tasks related to their daily work will participate in instructor-led training, as these areas will experience the most change in the way tasks are performed.
  • An example of instructor-led training would be how to manage payments where the instructor will demonstrate how to create payment files, create accounting for payments and analyse payments

In-system training

  • Instructions on how to complete tasks are embedded within the software to provide an immediate step-by-step guide.
  • This allows the employee to complete their task without leaving the system to consult outside training resources, as it provides immediate instructions to move a task forward with no delay.

 

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Questions and Answers

Q: Will training be mandatory?
A: Yes. This is to ensure that all employees understand how the new system works, to the degree that they will be affected and are aware of the changes that contribute to the transition to a single, consolidated health system.
Q: How does instructor-led training work?
A: Instructors will have an understanding of both the new technology and their subject areas. Instructors will be supported by an AIMS subject matter expert. There are multiple locations across the province being considered as instructor-led training destinations.
Q: Who uses in-system training?
A: In-system training will be available to employees who will experience the most change in the way daily tasks are performed.
Q: What if I don’t have access to a laptop computer?
A: Desktop and laptop computers will be provided for the instructor-led sessions.
Q: How will my manager know that I have completed my training?
A: Trainers will be tracking sessions and taking attendance during instructor-led training and managers will be able to request reports that show the status of completion for employees taking online training.
Q: How will I know what training is required?
A: Each job function has pre-determined training that is required and that training will be assigned to each employee based on their role responsibilities.

  14-Nov-2019

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